How can we help?
Quick answers, grouped. Some articles cover member workflows and ask you to sign in first; if you can’t find what you need, the ticket link below goes straight to a human.
- Billing & plans
What's in each plan, how Free credits work, where to manage your card.
- Account & profile
Editing your profile, the proof bank, integration tokens, signing out.
- Discovery feed
Where postings come from, why some are greyed, how saved searches work.
- Privacy & data
What data we hold, who processes it, your CCPA / TDPSA / GDPR rights.
- Data export & deletion
How to get a copy of your data and how to delete your account.
- Browser extension
Install the Chrome extension to autofill Greenhouse, Lever, and Ashby application forms from your verified profile.
- Install HireRoom (PWA)
Step-by-step install for Chrome, Edge, Safari macOS, iOS Safari, and Android Chrome.
Open a ticket.
Open a ticket and we reply within 24 hours during weekdays — not magic-instant. Free and paid get the same SLA.